FAQ

Default solution folder,

Connectivity
Computer Not Connected to Internet 1. Check that device is connected to Ethernet cable correctly is it fitted into back of computer without fall...
Sun, Apr 14, 2019 11:33 PM
How To Disable Notifications Popups
You can limit notifications from apps/senders on your Windows 10 computer.  Please go to the bottom left corner on the computer... Click the &qu...
Mon, Jul 6, 2020 5:17 PM
Moxee Hotspot Reference Guide
Connecting to Hotspot   Press and hold the power button for 3 seconds until the welcome logo appears on the display.   After a few seconds, the Wi...
Thu, Jul 30, 2020 1:13 AM
Single Sign-On Modifications - English
Please see the attached Microsoft WORD document for instructions on the single sign-on modifications in English.
Wed, Sep 30, 2020 10:51 AM
Single Sign-On Modifications - Spanish [Modificaciones de Inicio de Sesión Unificado (SSO por sus siglas en inglés)]
Please see the attached Microsoft WORD document for instructions on the single sign-on modifications in Spanish. Encontrarà adjunto un documento the M...
Wed, Sep 30, 2020 11:13 AM
Brightlink Pen Calibration
Brightlink Pen Calibration  For automatic calibration: 1. Press user, then ok for auto calibration  2. Adjust the focus if necessary - open the...
Tue, Sep 13, 2022 3:41 PM
How to Access Voicemail on Your Cisco Desk Phone - First Time
DPS IT has instructions for staff and faculty on how to setup your voicemail on the Cisco desk phone. Please see the following PDF attached for instructions...
Wed, May 24, 2023 9:21 AM
YouTube Videos
YOUTUBE RESTRICTION MODE DPS IT recommends staff use the Microsoft Edge browser to access YouTube videos for instructional purposes.  While using Micr...
Fri, Mar 15, 2024 9:55 AM
2024 – 2025 Durham Public Schools Technology (Tech) Champion Role Description
2024 – 2025 Durham Public Schools Technology (Tech) Champion Role Description The purpose of DPS Tech Champions are to improve the utilization of techn...
Mon, Jul 8, 2024 11:38 AM
2024-2025 DPS IT Expectations and Guidelines for Support Team Members
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Wed, Jul 17, 2024 12:17 PM